Privacy Policy

PRIVACY POLICY


RentDrop, Inc. (“us”, “we”, “our”, or “The Company”) operates this website (the “Service” or “The Website”).

This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service.

The Company is committed to ensuring that your privacy is protected. We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. Please note that refusal to provide Personal Information may result in our inability to provide the Services to you, to manage our relationship with you, or to improve the Services. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meaning as in our Terms and Conditions.

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include but is not limited to, your email address, name, phone number, postal address, or other information such as IP address and geolocation.

We collect your email address in order to set up an account and your IP address in order to verify the location.

Examples of other information we store include but are not limited to, demographic information such as postcode, preferences and interests, other information related to customer surveys and/or offers IP address.

We collect this Personal Information for the purposes of taking steps to carry out or perform our contractual obligations with you and for our legitimate purpose of enhancing the Services including for the following reasons:

  • Providing and improving the Service;
  • Identifying and communicating with you;
  • Internal record keeping;
  • Payment and transaction-based fraud-prevention to protect you, your tenants, and other users;
  • Existing fraud prevention, which helps protect your listing from others copying and stealing the listing;
  • Sending you promotional emails about new products, special offers or other information which we think you may find interesting using the e-mail address you provided;
  • Customizing the website according to your interests.
     

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Electronic Fund Transfers (EFTs) and Account Balances

RentDrop, Inc partners with financial services software company Sila Inc. (Sila) and banking services provider Evolve Bank & Trust (Evolve), member FDIC, to offer you electronic fund transfers (EFTs). When you create a RentDrop, Inc account, link a bank account, or initiate an EFT, you are authorizing us to share your identity and banking information with Sila and Evolve to support your account. You are also agreeing to the terms of Sila’s privacy policy, https://silamoney.com/privacy-policy/, Evolve’s privacy policy, https://www.getevolved.com/privacy-policy/, and Evolve’s communications consent and disclosure, https://silamoney.com/evolve-electronic-communications-consent-and-disclosure/ (the “Partner Terms”). It is your responsibility to make sure the data you provide us is accurate and complete, which is necessary for our partners to process EFTs on your behalf. The Partner Terms may be modified from time to time, and the governing versions are incorporated by reference into this Privacy Policy. Any term not defined in this section but defined in the Partner Terms assumes the meaning as defined in the Partner Terms. IT IS YOUR RESPONSIBILITY TO READ AND UNDERSTAND THE PARTNER TERMS BECAUSE THEY CONTAIN TERMS AND CONDITIONS CONCERNING YOUR RentDrop, Inc ACCOUNT, INCLUDING BUT NOT LIMITED TO USE OF YOUR PERSONAL INFORMATION.

Communications

We may use your Personal Information for our legitimate purpose of contacting you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us. 

Compliance with Laws

We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to pursue our legitimate interest in complying with the law and the reasonable requests of law enforcement or of protecting the security or integrity of our Service. 

Retention Period

We will keep your Personal Information only for as long as necessary to fulfill our legitimate purposes for which we are processing your Personal Information unless the law permits or requires us to retain such Personal Information longer. For example, we might need to keep your Personal Information for quality assurance of the service we have provided or to defend future legal claims.

Links to other websites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices or any third party sites or services. 

Business Transaction

If The Company is involved in a merger, acquisition or asset sale, your Personal Information may be transferred as a business asset. In such cases, we will provide notice before your Personal Information is transferred and/or becomes subject to a different Privacy Policy.

Security

The security of your Personal Information is important to us, and we strive to implement appropriate technical and organizational measures to ensure a level of security appropriate to risk of unauthorized access, destruction, use, modification, or disclosure, taking into account the state of the art, the costs of implementation and the nature, scope, context, and purposes of processing as well as the risk of varying likelihood and severity for your rights and freedoms.

However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of Personal Information we have collected from you. 

California Privacy Rights

If you are a resident of the State of California, under the California Consumer Privacy Act (CCPA), you have the right to request information on how to exercise your disclosure choice options from companies conducting business in California. Specifically:

    1. - Exercising the Right to Know. You may request, up to twice in a 12-month period, the following about the personal information collected on you in the past 12 months:
              1. - the categories and specific pieces of personal information we have collected;
                - the categories of sources from which we collected the personal information;
                - the business or commercial purpose for which we collected it;
                - the categories of third parties with whom we shared the personal information; and
                - the categories of personal information about you that we disclosed for a business purpose.
        1.  
      • - Exercising the right to delete. You may request that we delete the personal information we have collected from you, subject to certain limitations under applicable law.
        •  
        • - Exercising the right to opt-out from a sale. You may request to opt out of any “sale” of your personal information that may take place.
        •  
        • - Non-discrimination. The CCPA provides that you may not be discriminated against for exercising these rights.

 

To submit a request to exercise any of the rights described above, you may contact RentDrop, Inc either via email to support@rentdrop.io or contact us via postal mail, proper postage prepaid, at:
RentDrop, Inc
Attn: Your California Privacy Rights
2093 Philadelphia Pike #8419
Claymont, DE 19703

Please indicate your preference as to how you would like us to respond to your request (i.e., email or postal mail). All requests sent via postal mail must be labeled “Your California Privacy Rights” on the envelope or postcard and clearly stated on the actual request. For all requests, please include your name, street address (if you would like a response via postal mail), city, state, and zip code. We may need to verify your identity before responding to your request, such as verifying that the email address or contact information from which you send the request matches your email address or contact information that we have on file. Authentication based on a government-issued and valid identification document may be required. We will not accept requests via telephone or fax. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.

 

Data correction and deletion

You have the right to access data, request changes, deletions and corrections.

You may request details of Personal Information which we hold about you. A small fee will be payable. If you would like a copy of the information held on you please contact us. We will provide all your information within 30 days. 

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.

In the event your account is deleted, some or all of your data may be retained by The Company in the event the account is suspected of fraudulent activity. The Company will hold this information for up to 45 days before providing it to local or federal authorities in connection to a fraudulent investigation.   

Changes to this privacy policy

This Privacy Policy is effective as of May 26, 2021 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy and, in this case, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Cookie Policy

Our Cookies Policy explains what cookies are, how we use them and your choices regarding cookies.

What are cookies

Cookies are a common feature used on almost all websites. Cookies are small text files sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows The Website or a third­ party to recognize you and make your next visit easier and The Website more useful for you. 

How We ​use cookies

When you use and access The Website, we may place a number of cookie files in your web browser. Both session and persistent cookies are used to run The Website.

We use cookies for the following purposes:

  • to enable certain functions of The Website;
  • to provide analytics and understand how you use our site;
  • to store your preferences;
  • to enable advertisements delivery, including behavioral advertising.

Two types of cookies are used on The Website:

Essential cookies

We use essential cookies to authenticate users, keep them logged in, and prevent fraudulent use of user accounts.

We also use essential cookies to get usage statistics of the site.

Third­-party cookies

In addition to our own cookies, we may also use various third­-party cookies to deliver advertisements for our service across the web. The advertising techniques we use do not collect personal information such as your name, email address, postal address or phone number. 

What are your choices regarding cookies

If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the settings page of your web browser.

Cookie settings in Internet Explorer

Cookie settings in Firefox

Cookie settings in Chrome

Cookie settings in Safari web and iOS

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

Contact Us

If you have any questions or requests regarding this Privacy Policy or your Personal Information, please contact us at support@rentdrop.io.